Terms of Service

Effective date: August 14, 2026

These Terms of Service govern valleychiropractic.org and the Valley Chiropractic Network matching line. By browsing the site, submitting our form, or calling to get matched, you accept them. We've kept the wording plain because terms nobody understands protect nobody.

What Valley Chiropractic Network Is

We run a free matching service. You tell us where you are and what's bothering you, and we connect you with independent, licensed chiropractic clinics near you that have real appointment availability. We don't treat patients, we don't employ the providers, and we never send you a bill. Clinics pay us for connections, which is why your call costs nothing. Anything you pay for care is arranged directly between you and the clinic you choose.

Medical Disclaimer

Read this section even if you skip the rest.

Nothing on this website, and nothing said by our coordinators, is medical advice. Our pages are general information written for a broad audience. They can't account for your history, your medications, or anything else specific to you, and they're no substitute for an examination by a licensed clinician.

Using this site or getting matched through our line does not create a provider-patient relationship between you and Valley Chiropractic Network. We're not clinicians. Our coordinators can't diagnose a condition, recommend a treatment, or tell you an adjustment is safe for you.

The providers we match you with are independent, licensed chiropractic practices. Any care relationship you form is with the practice, from your first appointment forward, and clinical decisions belong to them and to you.

If you're facing a medical emergency, call 911 right now, not a referral line. Symptoms such as saddle numbness, loss of bladder or bowel control, or sudden weakness in a leg need an emergency room without delay.

Independent Providers

Every clinic in the network is a separate business. No referral creates an agency, partnership, or employment relationship between us and a provider, and no provider can make commitments on our behalf. Clinics set their own prices and hours. Their state licensure and malpractice coverage are their responsibility to maintain. We verify licensing when a practice joins and recheck it periodically, but we don't supervise care and can't certify any clinic's standing on a given morning.

Appointments, Costs, and Insurance

Availability we quote reflects what a clinic told us, and schedules move. Anything we relay about pricing or insurance participation is an estimate to be confirmed with the clinic before your visit. Ask them directly what the first appointment costs, what your plan covers, and what happens if x-rays are suggested. Two questions on the phone beat a surprise at the front desk. Coverage decisions ultimately rest with your insurer, not with us and not with the clinic.

No Warranty of Provider Care

The matching service and this website are provided "as is" and "as available." We make no warranty about any provider's care, outcomes, availability, technique, or billing accuracy, and no warranty that a clinic near you will have an opening when you want one. To the fullest extent the law permits, we disclaim implied warranties, including merchantability and fitness for a particular purpose. Some states restrict these disclaimers, so parts of this section may not apply to you.

Limitation of Liability

To the maximum extent permitted by law, Valley Chiropractic Network isn't liable for anything arising out of care delivered by an independent provider. That includes clinical outcomes, injuries connected to treatment, billing disputes, missed or delayed appointments, and insurance denials. Your remedy for a provider issue lies with the provider, who carries malpractice insurance for exactly this reason. If we're found liable despite this section, our total liability is capped at one hundred dollars ($100), a number that reflects a service you never paid for. We're never liable for indirect, incidental, or consequential damages.

Indemnification

If a claim against us arises from your violation of these Terms or your misuse of the site or the line, you agree to defend us and cover the resulting costs, including reasonable attorney fees. The same applies to claims growing out of your dealings with a clinic. This obligation doesn't cover claims caused by our own misconduct.

Calls, Texts, and Recording

By calling our numbers or giving us your phone number through the site, you consent to receive calls and texts about your request from us and from the matched clinics, including autodialed and prerecorded messages, as the TCPA defines them. Consent isn't a condition of receiving a match or any care. Calls may be recorded for quality and compliance. Text STOP to end texts, or tell any caller to stop. The details live in our Privacy Policy.

Acceptable Use

Use the line for genuine care requests. Don't submit fake requests, don't scrape or republish the site's content, don't probe the site for vulnerabilities, and don't pose as someone else when asking to be matched. Simple rules, simply enforced: violations end your access.

Intellectual Property

The text, graphics, page designs, and the Valley Chiropractic Network name belong to us or our licensors. You're welcome to link to any page here. Copying our content for republication, or using our name in a way that implies endorsement, isn't permitted without written consent.

Governing Law, Arbitration, and Class Waiver

Delaware law governs these Terms, without regard to conflict of law principles. Most problems are solved by an email, so start there. If we can't resolve a dispute informally within 30 days, you and Valley Chiropractic Network agree to settle it through binding individual arbitration under the American Arbitration Association's Consumer Arbitration Rules rather than in court. Small claims court remains open for qualifying cases.

Class action waiver. Every dispute proceeds individually. Neither side may bring or join a class action or class-wide arbitration against the other. Should a court find this waiver unenforceable for a specific claim, that claim goes to court while the rest of this section survives.

You may opt out of arbitration. Email [email protected] within 30 days of first using the service, state that you decline arbitration, and include your name and phone number. Opting out changes nothing else in these Terms.

Severability

If any provision here proves invalid or unenforceable, it gets narrowed to whatever the law allows, and the remaining provisions keep their full effect.

Changes to These Terms

We update these Terms when the service or the law changes. The effective date above marks the current version, and meaningful revisions appear on this page before they take effect. Continuing to use the site or the line afterward means you accept the update.

Contact

Questions about these Terms, or a concern about a clinic we matched you with? Email [email protected] with the phone number you called from and the approximate date. That's enough for us to pull the record and respond properly.